Customer Testimonial

What our Customers Say.....

I think the service was excellent and am very happy with the products.
Thanks!
K


Thank you for redirecting my order . My son who spoke to you said you were really helpful and nice ( high accolade from him!).
The duvet and pillow are lovely. I was so pleased to find this make on your website, as I bought the same die zudecke duvet from Whittakers of Bolton some 20 years ago and I remember wanting goose down 100%, and also having to wait till Blue cross sale day so I could afford it then! ( I think it cost about £ 90 all those years ago) . The duvet is so light , almost weight less and so snuggly and warm. I will pass my old one down to my son as the are almost family heirlooms, they just dont wear out.
Thank You again
Name Witheld

The Organic Cotton Goose down Pillow is absolutely brilliant! It was
delivered next day and at a very keen price too.
K Barclay


I'm very happy with the duvet and pillow supplied. So much so I sent my
sister-in-law one for her birthday. Odd present perhaps, but now my brother
is also getting one. So excellent.
John Burgess


We are very pleased with the pillows and they arrived more quickly than
anticipated.
Jenny Bailey


Have received all of my order now,and must say it was a pleasure dealing with you, all queries were most informative regarding all the brands and prices that i was interested in,would not hesitate to use your service again in the future. Thank you
Bill Barclay


I've now got it and unwrapped it. Looks great. Bring on the cold weather!
Flora Marriott


The courier has just dropped off the new pillowcase. Thank you so much for organising that, the bedding looks beautiful.
Helen Bankes


Great website, lots of detail, good user experience.
Mrs F Marriott


Excellent customer service. Would be helpful if products had customer reviews.
R L Hunter


I'm very happy with all of the Peter Reed linen I've purchased from you.
Thanks for all your help, and for your excellent service; I won't hesitate to recommend Elysha Charles to all my friends.
Steve Artess


The bedding and bed linen has been really well received by our guests and in particular by our regulars. It has really made a huge difference and has helped to add to the feel of 'luxury'. So many thanks again for all your help with it.
Clare, Owner of Badwell Ash Holiday Lodges, Suffolk


Thanks, it (Customer Service) is amazing!
Lucy Gregory


Thanks - we love the pillows. Will likely purchase an all seasons duvet in the near future. Great service also - next day delivery and your sales assistant when I called was very helpful.
Richard Williams


I received the upgraded sheet yesterday and I am very pleased with the outcome, lovely quality and despite the delay worth the wait. Thank you for resolving the problem so efficiently I have been delighted with all my purchases and will definitely recommend Elysha Charles to my friends.
Sandra Hood


I am very happy with the service I received from you. My duvet was delivered promptly and is a firstclass product. Many thanks.
John Watchorn


We had a week of rain which slowed things down, but I got the duvet on two nights ago, and oh my, it's like sleeping in a big fluffy cloud! I'd forgotten quite how much I love goosedown - I feel so well rested and maybe even a little giddy from it. It's a bit toasty for August obviously, but that bodes well for the colder months of the year. The down warms up so quickly, which means I'll be able to snuggle in bed with a book even when the room is icy. I can retire the sleep-hat/scarf/socks and electric heater this winter, and perhaps even the sheepskin & blankets too. It's very lovely quality, as you said, and only the faintest smell of new duvet. I'm thrilled with it!
Susanna Ross


It's here! It looks fab ~ I only whisked it out of the bag long enough to check the size, and then rolled it straight back into the box before it had a chance to loft. First, a spring-clean of the bedroom to honour it's arrival!
Many Thanks
Susanna Ross


Well, we like the pima cotton duvet covers so much that we thought we'd consider a super-king fitted sheet in the same white material.
Derek Brown


We received the duvet yesterday. It is perfect thank you very much.
Stefanos Constantinou


Many thanks for all your help
Trudi Nicholls


I received my Surrey down duvet and pillow this morning and just want to confirm that the Brinkhaust pillow has been dispatched separately. I also want to take this opportunity to thank you for the excellent customer service which you provided and will have no hesitation in recommending 'Elysha Charles Sleep Emporium' to others.
Sharon Hunter


I previously bought a set of pillows from your website last year and am very happy with them.
I'm now looking for a mattress protector for a super king size mattress.
Rob Priest


I just wanted to drop you a quick line to thank you for delivery of my Canadian goose down duvets. When the box arrived I was convinced there was one missing. I didn't realise they were so compact and yet so incredibly warm. They feel wonderfully luxurious and worth every penny.
Sara-Jane Allen


Just wanted to send you a quick email to say that the duvets arrived yesterday and the bed linen today. I have to say that that is phenomenal service. I don't think I have ever had anything delivered so fast!
It is a testament to the quality of service you provide and I am very grateful for this and also the time you spent with me on the phone to help me decide what to buy. I look forward to sleeping under it all tonight!
Keep up the truly excellent service.
Paul Tuohy


We have collected the duvet and its lovely!
Thanks for your help.
Ruanna Brook


Thanks, I got the duvet and will put it on the bed today - can't wait to use it!!
Tanja Adams


The boxes from Kauffmann have arrived on Saturday.
All the shipment has been so smooth, for which I could not have been happier.
Thank you for all your help and effort!
Yumi Hattori McIntyre


Thank you so much for everything, I have recommended you to few of my friends (couldn't stop talking about our new Mattress Topper).
Vesna


The duvets have arrived and they are superb. Thank you so very much for all your help!!!
David Meyerhardt


Just to let you know the duvet arrived this morning. It is lovely and just as I imagined.
Many thanks,
Elizabeth Lloyd


It is very apparent that this is your business and it matters to you that your customers are happy. Your response each time has been very timely and positive. I have already received the Die Zudecke items and am looking forward to receiving the remaining items in the near future.
It is rare to find a site like yours which offers quality, value and great service so I would not hesitate to recommend your site wholeheartedly.
Thank you once again and I wish you continued success.
Mark Higgs



Lovely nights sleep, thank you .I will rave about them at work today.
Dagmar Hingham


I've received the kaufmann duvet and pillows yesterday. I just wanted to thank you for everything.
We are really happy with the duvet and the pillows are divine.
Thanks again and hope to order from you again in the near future.
Marie Lim


I am looking forward to receiving the items, you've been such a great help in an otherwise impossible situtation!
Thank you for the brilliant customer service.
Marie Lim

They arrived, fantastic thank you for all your help.
Heather Cardy


They are fab and so soft. Thanks again - I think we'll be pointing other folk your way
J. Ross


Just a quick mail to let you know that the Versailles bedlinen arrived in time and is beautiful. We are all delighted with it. It was well worth the wait!
Dawn


The duvet has arrived and is fantastic.
John Ross


I slept on the pillows first time Sunday evening. They are perfect for me.. Thank you very much.
Really appreciate your help.
Tracy Howard


Just wanted to let you know that we are DELIGHTED with our purchase and have saved you to my favourites.
Your passion sparkles like a diamond!
Jill Williams

Just to let you know how pleased we are with the Duvets, very light, yet so warm and cosy. As yet, we have only needed the 9 tog but it is nice to have the 3 tog as well, just in case.
Thank you for all your help
Freda Keeling


Many thanks Kerry. The pillow arrived today. Looking forward to trying it out tonight!
Geoff Glover

The duvets and covers are superb! Thank you.
Geoff Glover


Thank you very much. I love my mattress topper it's gorgeous. Thanks again
Isabel Snowdon


Just a quick note, Kerry, to report that my duvet(s) and pillows arrived safely this morning. I have unpacked them and they look wonderful. In fact, can't wait to get to bed tonight. Maybe I won't want to give them up for my guest tomorrow........
Thanks for prompt and efficient service
Gill Ashworth


Thanks Kerry. I have to say that your website stands out from the others which sell bedding. The 9tog Canadian snow goose duvet which I had bought is great and I look forward to having the lightweight one for summer. The mattress topper has transformed a too-firm mattress and I just love going to bed these nights!
Linda Sadler


We received the duvet comforter the Monday after the New Year's holiday. Wow that was fast. Thank you. We couldn't wait for our King-sized bed to use it so have been enjoying it on our Queen bed. We love it and definitely would do business with you again.
Vivian Podsiadlo


Just to say thank you, the duvet and pillow arrived yesterday. I look forward to receiving the other pillow.
Louise Teversham


We put the duvet on the bed last night, it's great and very light.
Sheila Fletcher


It was a real pleasure purchasing from you and your service was truly exceptional. I never felt sold to and really felt you cared about myself as a customer. We have really enjoyed the bedding. My wife didn't think it would make such a difference but even she admits it feels so much more cosier.
Ranvir Dhillon


My duvet arrived safely this morning. It's lovely. An early night for me tonight!
Thanks,
Betty Hopson


I just wanted to thankyou for your excellent service with the duvet i recently ordered even with the wrong size duvet arriving (not your fault i know) i received the right one the following day and the superking was picked up and sent back and after a day of airing/acclimatising the 4.5 tog is now firmly in place and is absolutely what i expected luxurious comfort and to have some loft again after having a 13.5 die Zudecke goose down on the bed for the best part of 15 years the difference is remarkable even my husband noticed the difference.
Once again thanks very much i wouldn't hesitate in ordering from you again after being able to talk to a human even when minor mistakes are made i would rather that any day than the clinical internet/email way of contacting a retailer if any problems occur, and you have a very informative and professional website that maintained my interest.
Sending you my very best wishes to you and your team that your company continue to prosper.
Tracie Pelham
( a very happy customer)


I have just spent a blissful night's sleep under my new duvet. It is beautifully made and so light! I am so pleased with it and would like to thank you for your very efficient and friendly service and your help in getting the buttonholes sewn in, which I really do appreciate as I know it involved a long car journey for you.
Thank you very much - I shall certainly be recommending you to friends.
Karen Summerhill


Thank you for the quick and safe delivery of my recent order with yourselves.
The duvet I ordered looks fine and I was very satisfied with your service.
Miss Katharine Hunt


Just to say this pillows arrived - thank you!
Clodagh Tierney


Very pleased with the products and service received.
Many thanks
Sandra Graham


Congratulations on such a great business, I wish you the best of luck with it.
Anyway, thank you again and best wishes,
Clodagh Tierney


The duvet seems absolutely fine and its much more comfortable than our old one. It feels very light but when in the cover does puff up quite a lot so happy I did not get the Sapphire and think this is the better buy. Its more than warm enough. So good now my four year old daughter insists on sleeping in "daddy's superking" and does not want to use her new bed!
Ranvir Dhillon


Many thanks for everything! I have received the parcel!
Franziska


My duvet arrived safely this morning, thank you. Once again I really do appreciate the help you gave me at all stages
Andy Adams


Many thanks, you've been extremely helpful at all stages of my purchase
Andy Adams


Thank you very much for all your help.
Franziska Leib


Thanks a million. Very happy with the duvet - and excellent service, I'll definately be back!
Evelyn Breen


I have now received everything. Looking forward to putting them on the bed this evening. All looks great
Thank you for all your help and advice
Sandra Jones


Parcel arrived safely yesterday,
Everything fine.
Thanks very much for your help.
Tony Killeen


I have been the whole afternoon in front of the computer looking for sites in order to buy a duvet. I have finally found your site, which I like it very much.
Pilar Roca


Just to let you know that I recd the above order today, and would like to thank you for your help, I hope I was not to much of a pain. I would like to say that in the future I would not hesitate to order goods from you or recommend you.
Thanks again for your consideration.
Claire Woollven


I got so disgusted with all my old duvets and the interminable down & feather leakage that I threw them all out. I went for silk filling, which
certainly has its merits, but I missed the weightlessness of down and the silk is not warm enough for our winters.
Then I found the Die Zudecke line...and have not looked back. Not a single floating wisp ever sighted in the air!
Everything about the product is superb.
So, I will go now to order, grateful that your company offers the product at a very reasonable cost.
Magi


I am loving the goose duvet and the sheets. Am amazed that I still feel hot at night in bed although the room temp is around arctic levels !
I spend many a happy hour laughing at the old duvet in the corner , it gets a bit upset : ) Seriously the best thing I have invested in a good while so thank you guys for showing me the light there !
Chris Stables


Thanks for all the effort you put in.
Really nice service
Maria Ekdahl


Just wanted to thank you for the duvet, what a bargain! its the Rolls Royce of duvets, so light and yet so warm, many thanks
John McLean


This is just to say thank you for your excellent service. My Canadian goose down duvet arrived last Friday, only a few days after I ordered it. One of the reasons I ordered from you was the friendly, helpful advice from the lady who spoke to me on the two occassions I telephoned.
I had seen the exact same duvet in a local department store and loved it but it was priced way beyond my budget. Your price for the same item was more within my reach and I'm so glad I've bought it, it's been worth every penny for the cosy nights' sleep I've been having since. It is sheer bliss.
Once again, thank you.
Elisabeth Cola

more.....


Thank you for the friendly and professional customer service.
The Hungarian Down Duvet was excellent. Having got used to sleeping under blankets and/or a quilt, and getting too hot and sweaty, it was like a dream to be under the duvet, light as a feather, cosy,warm, and dry.
I now live in Greece. It may be 40C in the summer, but it is 2/3C in winter, and the Hungarian down duvet is a delight.
J.Kelvyn Richards

My wife is delighted, we shall be sleeping under the duvets tonight we are sure they will be ok.
John Bartropp


Just a note to say that I received the duvet safely today.
Thank you for the friendly and efficient service which you provided.
Once again, thanks.
Hugh McAleavey


Thank you very much for the lovely duvets which arrived within two days of ordering. My husband has been using his and says it's great - light, soft, and wonderfully warm.
Jane Curran


I love your site and all products seem to have been very carefully selected, they are extremely high quality.
Kelly Shekerzade


Your two lovely duvets arrived very quickly - many thanks.
Jane Curran


How wonderful to come across such a helpful, honest person. Thank you so much.
Janette Osborne

Thank you for the duvet, it came yesterday and it is great.
Ally Craig


Thank you for the great service you provided especially your patience and informative manner when answering my questions.
Because of this I would recommend Elysha Charles Sleepemporium to all my friends and family.
Thanks again.
Mark Allen


Just received my topper - that was quick! It's now on the bed and my fitted sheet is holding it nicely in place, so all is well.
Thank you for all your help over the past week or so, and I'll be checking out your website at some point regarding fitted sheets and valances (made to measure of course!) for my 5'6" bed.
Betty Payne

The duvet has arrived, fine quality, thank you for the excellent service.
Milan Th.

Thank you. I appreciate your honesty. Its been a pleasure dealing with you.
Fiona Love


What great quality. It is very warm though - so we might need to move somewhere cold soon!!
Michael Sterling